- Select Administration.
- Select Users.
- Select Create New User.
- Enter a login name for the new user.
- Enter their full name and email address.
- Select the ‘User Rights’ you want them to have.
- Verify the new user, then enter your password and Save.
Multi-employer: if you pay super contributions for more than one business– go to Step 1.
Single-employers go to Step 2.
To upload a contribution file, you need to use a CSV file formatted to meet the Government’s data standards. To upload a contribution file, you need to use a CSV file formatted to meet the Government’s data standards. File that works well with Quicksuper SAFF (Superstream Alternative File Format).
The easiest way to ensure your CSV file is compliant is to download the template at in QuickSuper in the QuickSuper Downloads section. Get the QuickSuper CSV troubleshooting guide.
If you decide to create your own CSV file, you need to make sure you exactly match the specifications in the table on the following pages.
The format of the data and columns match the required data specifications› The data is always saved and uploaded as a CSV file ONLY. If you don’t follow the specifications, the file won’t upload to QuickSuper.
A successful upload will show the status as ‘New’. This means your contribution data has been accepted. Once confirmed the status will show as ‘Authorised’ and super payments are scheduled to go. If there’s a problem with your file, the status shows ‘Error’. When this happens, download the Error Report and use this information to edit your CSV file. Then delete the old file from QuickSuper and upload your amended contribution file.
Are you using Excel to create your CSV file? You may have problems with USIs and Member IDs that are long numeric values. Excel may convert these into a scientific notation when you save your file to a CSV format. To avoid this, prefix the Member ID with a hash (#) symbol. QuickSuper will remove the hash symbol before storing and passing to a fund.
QuickSuper gives you a detailed reporting history of your super payments.
To view new default member numbers when you created new default employees:
To access, simply go to the Reports tab and select Contribution Summary Report.
This report details your total super payments amounts and the total number of payments. To export this report, all you need to do is choose your report period by: › Month › Calendar year › Financial year. You’re now ready to download the report.
How to view and download reports for different days
If you want to view more information about an individual response you can continue to view the full response message by expanding the SuperStream menu and selecting View Messages click on Received Message Responses.