The new platform will be rolled out soon, please check back at a later date.
We recently launched our new Hostplus Member and Pension Online platforms and updated Hostplus App. These include additional security features, functionality enhancements and an updated, easy-to-navigate design.
To further safeguard the secruity and privacy of your Hostplus details, we’ve also introduced Multi Factor Authentication (MFA), which is one of the most effective ways to protect against unauthorised access to your valuable information and accounts.
MFA requires that you enter some additional information when you login to Hostplus Member or Pension Online, or your account via the Hostplus App.
You will be asked to enter your member number and password as usual, however we will also ask you to set up your preferred MFA verification method. Simply follow the steps, and when completed, you’ll be able to generate a One Time Pin (OTP) to authenticate your MFA setup.
Your OTP can be sent to you via:
In the future, each time you return to Member Online or Pension Online, you’ll generate a new One Time Pin, which will be sent to you via your previously advised perferred method. You can change your OTP preference at any time after logging in to your account.
Along with this additional security feature, we’re also pleased to announce the latest enhancements to your online experience.
At Hostplus, we listen to and value your feedback, to make your experience easier, clearer, and more informative. That's why we’ve updated our design to be more user friendly and intuitive.