Register for 

Our superannuation clearing house, QuickSuper, lets you make all your employees’ super payments in one easy transaction. A tool that simplifies your super obligations and saves you time? That’s a plus.


Super payments. 

Super fast.


What’s QuickSuper?

QuickSuper1 is our online superannuation clearing house. It lets you make super contributions for all your employees in one simple payment, even if they belong to other superannuation funds – saving you time and effort. 

You can choose the payment frequency that suits you and can make additional payments (on top of your Superannuation Guarantee contributions) as needed. QuickSuper is compliant with the government’s SuperStream standards too, so you’ve got one less thing to think about.

QuickSuper is available at zero cost for all registered Hostplus employers.

Business tools

How does it work?

QuickSuper automates your employees’ super contributions. You just need to register your employees and create their online contributions – or you can streamline your workload by uploading a contribution file from compatible payroll software. QuickSuper accepts the standard SuperStream Alternative File Format (SAFF).

Once the contribution information has been submitted, you’ll log in to your financial institution’s online banking and make a single lump-sum payment by EFT. QuickSuper then separates the payment into individual contributions and distributes them to the relevant super funds, along with the associated employee information. 

You’ll also have access to historical contribution and transaction summary reports. 

And that’s it – so you can get back to your business.

Apply for QuickSuper

If you’re a Hostplus employer, it’s quick and easy to register for QuickSuper online. Once you’ve submitted your application, we’ll be in touch within five days.

Prefer to talk to someone? Contact our Employer Services team.


Next steps

Already registered? Here’s what to do next.

Log in to QuickSuper

Log in to start making payments.

Read our QuickSuper user guide

Our step-by-step user guide walks you through the set-up and payment process.

Have a question 

about QuickSuper?

Find answers to some of the questions we commonly get asked about QuickSuper. For key tasks, please download the step-by-step QuickSuper user guide.

  1. Navigate to the QuickSuper menu on the left-hand side of the screen. Select ‘Administration’.
  2. Select ‘Users’, then select ‘Create new user’.
  3. Enter a login name for the new user.
  4. Enter their full name and address. 
  5. Choose the user rights that you want to assign to them.
  6. Verify the new user, then enter your password and click ‘Save’.
  1. Navigate to the QuickSuper menu on the left-hand side of the screen. Select ‘Administration’ and then ‘Fund relationships’.
  2. Select the ‘Add fund relationship’ tab.
  3. Type “Hostplus” in the ‘Fund name’ field, then select the option ‘Hostplus USI – HOS0100AU’ in the drop-down menu that appears. This should be the first option.
  4. Add your employer ID.
  5. Tick the ‘Default fund’ box.
  6. Select ‘Next’, then check your details and click ‘Confirm’.
  1. Click the ‘Employers’ tab at the bottom left-hand side of the screen.
  2. Select ‘View employers’, then select the relevant employer by clicking on the employer name in blue.
  3. Click ‘Fund relationships’.
  4. Click ‘Create new relationship’. 
  5. Type “Hostplus” in the ‘Fund name’ field, then select the option ‘Hostplus USI – HOS0100AU’ in the drop-down menu that appears. This should be the first option.
  6. Add your employer ID.
  7. Tick the ‘Default fund’ box.
  8. Select ‘Next’, then check your details and click ‘Confirm’.
  1. Click the ‘Employees’ tab, then select ‘View employees’.
  2. Click ‘Create new employee’, then enter in all the details that have a green asterisk (*). These include mobile number and email address. Click ‘Save’.
  3. On the ‘Fund membership’ page, select ‘Use default fund’, then select ‘I don’t have a member ID’.
  4. Click ‘Next’ and then ‘Confirm’.
  1. Navigate to the left-hand menu in QuickSuper, select ‘SuperStream’ and then click ‘View messages’.
  2. Click ‘Received message responses’.
  3. Enter the search criteria and click ‘Search’.
  4. Select the ‘Conversation ID’.
  5. Click ‘Response part ID’.
  6. Click ‘Individual member name’, found under ‘Received member registration response parameters’.
  7. The member ID for the employee is displayed in the table under the ‘Parameter code’ column heading in the bottom row and is named ‘Superannuation. Fund. Details. Member. Client. Identifier’.
  8. The member number is displayed alongside the member ID in the bottom row under the ‘Parameter text’ column heading.

Files need to be submitted in CSV (comma delimited) format. If you’ve used Excel to originally create the file, you may have problems with Unique Superannuation Identifiers (USIs) and member IDs that are long numeric values, as Excel may convert these into a scientific notation when you save your file to a CSV format. To avoid this, prefix the member ID with a hash (#) symbol. QuickSuper will remove the hash symbol before storing the information and passing it to a fund.

  1. Use the Search function and select ‘Search transactions’.
  2. Choose the relevant payment date to see its progress.
  3. Choose the credit transaction type to view the fund’s reason for a refund. This will display as employer credit.
  1. Use the Search function and select ‘Search contributions’.
  2. Enter the employee’s surname to see their payment history.

The contribution summary report details your total super payment amounts and the total number of payments. 

To access it:

  1. Go to the ‘Reports’ tab and select ‘Contribution summary report’.
  2. To export the report, choose your report period and click ‘Download’.

The SuperStream response report contains new member IDs sent back from superannuation funds. These allow you to update your records and your employee records in QuickSuper. 

It also includes responses for contributions and member registration messages, but won’t include refunds from super funds. Refunds will be communicated to you by email when we return the funds to your settlement account.

The report is generated overnight for the previous day’s responses. It won’t be generated if you haven’t received any responses on that day.

To view and download reports:

  1. Go to the ‘Reports’ tab and select ‘Daily reports’.
  2. From the drop-down menu, select ‘SuperStream response report’ and click the ‘Search’ button.
  3. If you want to view more information about an individual response you can view the full response message by expanding the SuperStream menu, selecting ‘View messages’ and going to the ‘Received message responses’ tab.

1. The QuickSuper service is provided to you by Westpac Banking Corporation ABN 33 007 457 141 ("Westpac") at the request of Hostplus. Westpac terms and conditions apply to the QuickSuper service which you will be asked to accept. You should also consider Westpac’s Product Disclosure Statement (PDS). Hostplus does not recommend, endorse or accept responsibility for this service. Hostplus does not accept liability for any loss or damage caused by the use of the QuickSuper service. Hostplus does not receive any commissions from Westpac as a result of employers using this service.