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Our contact centre will remain open throughout the holiday season, excluding public holidays, but will close at 6pm AEDT on 24 and 31 December. Access our services anytime, anywhere, via Member Online.

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Try SuperSmart today

A new  interactive way to access financial education and tailored advice* online to help supercharge your future. Exclusive to Hostplus members via Member Online at no extra cost.

*Members with Term Allocated Pension, Lifetime Pension, Defined Benefit Pension, nil balances, non-standard investment options and some Maritime Contributory Accumulation members cannot access SuperSmart financial advice services.

Build your super confidence and help take control of your future

We get it – retirement feels like tomorrow’s problem. But if you don’t give some love to your super now, you could end up with  less freedom to choose the life you want.  SuperSmart is here to help you get smarter about your super. Best of all, this program is available as part of your membership at no extra cost.

That’s a plus. 

designed to do
the hard work

Monthly Smarts

Receive expert tips and insights tailored to your needs and preferences on managing your super and finances.

PowerUp your way

Explore engaging, bite-sized lessons to help build your super knowledge at a time that suits you.

Advice just for you

Get tailored digital advice* that helps you define your goals and make a plan to reach them.

*Members with Term Allocated Pension, Lifetime Pension, Defined Benefit Pension, nil balances, non-standard investment options and some Maritime Contributory Accumulation members cannot access SuperSmart financial advice services.

Start exploring SuperSmart now

Why it pays to get smarter with your super.

“It’s never too late to start taking an active interest in your super", says Hostplus members Jenna and Marcus when planning for their retirement together.

SuperSmart

FAQs

SuperSmart is a member-only platform that provides expert tips and insights on managing your super and your finances, bite-sized lessons to build your super know-how, and, if eligible, offers tailored digital advice to help members get on top of their super for the future. 

All Hostplus members can access the SuperSmart platform. However, there are some members who may not be eligible to access the digital advice area. If you have any issues, please contact the Hostplus advice team 1300 303 188

You can access SuperSmart via your Member Online account anytime. Simply login to Member Online or Pension Online and click on the Start Now button on the SuperSmart tile to get started. 

There may be instances where a member’s details are missing or incorrect in Member Online. If this happens to you, please contact the Hostplus team please contact the Hostplus team on 1300 467 875

In some cases, there may be some members who don't meet certain criteria thus can’t access digitalised advice. This helps ensure that members don't receive advice that’s not right for them. If you’re one of these members, please contact the Hostplus advice team on 1300 303 188

Speak to a member of our financial advice team by calling our advice team on 1300 303 188 or book a callback

Please contact the Hostplus team on 1300 467 875.  

Please contact the Hostplus team on 1300 467 875.

The most recent SOA for each piece of advice is available on the SuperSmart dashboard on the bottom right of the screen. Only the latest SOA will be accessible. If you require an SOA from a previous journey, then our advice team can help. Call 1300 303 188 or book a callback

SuperSmart replaces SuperAdviser. SuperAdviser was our digital advice tool that provided limited financial advice on your Hostplus account. SuperSmart also provides digital advice, to eligible members, plus educational content to help upskill your super knowledge. SuperSmart is also available to a wider group of members. 

Young happy smiling pretty latin woman holding smartphone using cellphone modern technology, looking at mobile phone while remote working or hybrid learning on laptop at home sitting, Generative AI

More ways we can help

Getting the right advice today could make a difference to your retirement. That’s why our financial planners are available face to face, via phone or video conference to help you take control of your future. 

  • Face to face retirement advice explores your complete personal and financial situation to help you maximise your retirement.
  • Super advice is available via phone, video conference or online for contributions, insurance and investments within your Hostplus account at no additional cost. 

Call us on 1300 303 188 or book a callback to make an appointment. 

*Members with Term Allocated Pension, Lifetime Pension, Defined Benefit Pension, nil balances, non-standard investment options and some Maritime Contributory Accumulation members cannot access SuperSmart financial advice services. If you’re unable to access an applicable SuperSmart advice journey, please contact us 1300 303 188 and we can help you with other options.

Hostplus has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195, AFSL 232514 to facilitate the provision of financial advice to members of Hostplus via Hostplus financial planners and the web-based product SuperSmart. Hostplus financial planners are Authorised Representatives of IFS and fees may apply for personal financial advice; for further information about the cost of personal advice, you can speak with your Hostplus financial planner or visit our website hostplus.com.au. Information to help you decide whether you want to use personal financial advice services being offered is set out in the relevant IFS Financial Services Guide, copies are available from your Hostplus financial planner or SuperSmart.