Our products and services
We now help members invest in their health.
In partnership with our insurer MetLife, we're pleased to offer 360Health to all Hostplus members and their families.* It's a way to connect to a range of virtual health and wellbeing services at no extra cost.
*The term ‘family/families’ consists of a Hostplus member’s children, partner, parents, and parents in-law.
Learning Hub
Protecting Your Retirement: The Warning Signs of High-Risk Schemes
Following the collapse of the First Guardian/ Shield schemes, Hostplus is urging members to familiarise themselves with the red flags to look out for when making decisions about your super. These include cold calling, pressure tactics, and exaggerated promises about high returns.
Retirement
Retirement ready. Tick.
The Epic Retirement Tick is a new recognition from Chant West for super funds that meet a high standard across key retirement criteria.
Hostplus is proud to be among the first of only six funds to earn the Tick - helping members feel confident about their retirement today and into the future.
Forms and resources
Reminder: EOFY Claiming a tax deduction on a prior year
To claim a tax deduction for a personal contribution made last financial year, Hostplus must receive your Notice of Intent to Claim a Tax deduction by 30 June this financial year.
Submit online via Member Online for immediate receipt. Please allow extra time if posting.
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Member Online
Enter your Member Number and Password to access your account anytime.
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Pension Online
Log in to manage your Pension account 24 hours a day, 7 days a week.
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QuickSuper
Pay your employees super contributions across multiple super funds.
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Self-Managed Invest (SMI) for SMSF
Enter your Username and Password to access your account and start managing your investments.
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Member Join
Everyone is welcome to join us as a member of our personal super plans.
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Pension Join
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
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Employer Join
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
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SMI Join
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
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Member Online
Enter your Member Number and Password to access your account anytime.
-
Pension Online
Log in to manage your Pension account 24 hours a day, 7 days a week.
-
QuickSuper
Pay your employees super contributions across multiple super funds.
-
Self-Managed Invest (SMI) for SMSF
Enter your Username and Password to access your account and start managing your investments.
-
Member Join
Everyone is welcome to join us as a member of our personal super plans.
-
Pension Join
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
-
Employer Join
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
-
SMI Join
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
Why Hostplus
Retired and looking for more certainty over your returns?
Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.
Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.
Product and fee information for advisers
Retired and looking for more certainty over your returns?
Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.
Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.
-
Member Online
Enter your Member Number and Password to access your account anytime.
-
Pension Online
Log in to manage your Pension account 24 hours a day, 7 days a week.
-
QuickSuper
Pay your employees super contributions across multiple super funds.
-
Self-Managed Invest (SMI) for SMSF
Enter your Username and Password to access your account and start managing your investments.
-
Member Join
Everyone is welcome to join us as a member of our personal super plans.
-
Pension Join
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
-
Employer Join
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
-
SMI Join
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
-
Member Online
Enter your Member Number and Password to access your account anytime.
-
Pension Online
Log in to manage your Pension account 24 hours a day, 7 days a week.
-
QuickSuper
Pay your employees super contributions across multiple super funds.
-
Self-Managed Invest (SMI) for SMSF
Enter your Username and Password to access your account and start managing your investments.
-
Member Join
Everyone is welcome to join us as a member of our personal super plans.
-
Pension Join
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
-
Employer Join
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
-
SMI Join
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
-
Member Online
Enter your Member Number and Password to access your account anytime.
-
Pension Online
Log in to manage your Pension account 24 hours a day, 7 days a week.
-
QuickSuper
Pay your employees super contributions across multiple super funds.
-
Self-Managed Invest (SMI) for SMSF
Enter your Username and Password to access your account and start managing your investments.
-
Member Join
Everyone is welcome to join us as a member of our personal super plans.
-
Pension Join
Starting a Hostplus Pension or joining Hostplus if you’re not already a member is easy.
-
Employer Join
No fees. Easy payments. Become a registered Hostplus employer in less than 10 minutes.
-
SMI Join
It only takes a few minutes to register to invest with Hostplus Self-Managed Invest.
Supporting
our members
Every member’s situation is different. At some point in your life you might be faced with difficult challenges. You're not alone. Everyone struggles at times with their health, wellbeing, or financial situation.
As a super fund, one of our responsibilities is to help support you on your journey to retirement.
Why you might
need support
You might find yourself in a vulnerable situation for many reasons. These reasons may be temporary or ongoing, may occur gradually or suddenly, and may relate to single or multiple factors.
You might need support because of:
- health conditions – mental health concerns, disabilities, accidents, injuries, and ageing can leave some people vulnerable
- natural disasters
- family violence
- relationship breakdown
- grief and bereavement
- isolation
- difficulty with comprehension, reading and writing
- financial problems.
There could be another reason for needing help that’s not listed here.
How we can help
At Hostplus, we’re committed to recognising and helping support our members experiencing vulnerability. Our employees receive dedicated training on these matters, so they’re equipped to support members’ unique situations and circumstances.
The support we can offer you ranges from simple help with your account, to assisting you with insurance claims, complaints, and applying for early access to your super. Our specialist teams will work with you to help ensure that the process is easy and you’re supported from start to finish.
You can contact us for support in the following ways:
- online, using our live chat
- over the phone
- via the post
- in person at one of our ServicePlus centres.
If you'd prefer that we call you, please provide your contact details in an email or live chat, along with your preferred time for us to call.
You can also nominate anyone to talk to Hostplus on your behalf, as long as you authorise them over the phone or in writing. Please note they won’t be able to make changes to your account.
Explore your
options
Accessing your super
There may be situations where you need to access your super earlier than retirement age. If you’re suffering severe financial hardship you might be eligible. Our online process to apply is quick and easy.
Making an insurance claim
We know that making an insurance claim can be stressful. That’s why we have a dedicated in-house team of experts to help guide you through every step.
Financial advice
Get financial advice about your Hostplus super account (including insurance), at no extra cost to you.
Translating and Interpreting Service (TIS)
If English is not your preferred language, contact Hostplus and we can arrange an interpreter for you.
The government also provides an interpreting service. Call 131 450 or visit their website.
How to get help
outside Hostplus
These organisations can offer support when you need it most.
