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Our contact centre will remain open throughout the holiday season, excluding public holidays, but will close at 6pm AEDT on 24 and 31 December. Access our services anytime, anywhere, via Member Online.

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Privacy Collection Statement

Hostplus seeks to collect personal information from you so that we may set up a superannuation account for you, as well as administer this account on an ongoing basis. The personal information we seek to collect is your name, address, date of birth, tax file number (TFN), contact details, occupation and employer, personal health information and your dependants. We need to collect the requested personal information from you for the following purposes:

  • to establish and manage your superannuation account
  • to implement your investment choices
  • to establish and maintain your insurance protection
  • to process contributions, transfer monies or pay superannuation benefits to you
  • to report the investment performance of your account to you
  • to keep you up to date about other products and services available to you as a member of Hostplus (which may include direct marketing communications).

 

The Hostplus Privacy Policy includes information about overseas disclosure of personal information, how you may access and seek correction of your personal information, as well as how you can make a complaint about a breach of your privacy. You can access the MetLife privacy policy available at metlife.com.au/privacy/index.html 

Hostplus usually discloses your personal information to our administrator, MUFG Pension and Market Services Holdings Limited, mail houses, our insurer, Metlife Ltd, and the Australian Taxation Office (ATO).