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Protecting Your Retirement: The Warning Signs of High-Risk Schemes

Following the collapse of the First Guardian/ Shield schemes, Hostplus is urging members to familiarise themselves with the red flags to look out for when making decisions about your super. These include cold calling, pressure tactics, and exaggerated promises about high returns.

Read now
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We now help members invest in their health.

In partnership with our insurer MetLife, we're pleased to offer 360Health to all Hostplus members and their families.*  It's a way to connect to a range of virtual health and wellbeing services at no extra cost.

Check out 360Health

*The term ‘family/families’ consists of a Hostplus member’s children, partner, parents, and parents in-law.

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Icon depicting a shield

Protecting Your Retirement: The Warning Signs of High-Risk Schemes

Following the collapse of the First Guardian/ Shield schemes, Hostplus is urging members to familiarise themselves with the red flags to look out for when making decisions about your super. These include cold calling, pressure tactics, and exaggerated promises about high returns.

Read now

Manage your super

  • Grow and manage your super

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Canstar: 2018 - 2015 Outstanding Value Superannuation

Hostplus Outstanding Value Super

8 years in a row

We’re proud to have won Canstar’s Outstanding Value Super Award for the eighth year in a row. The award recognises our strong long-term performance, competitive fees and an array of product features. 

Find out more

Retirement

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  • Why retire with Hostplus?
  • Epic Retirement Tick
  • Retirement Bonus
  • Plan and prepare for retirement

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  • Retirement income

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  • CPIplus
  • Forms and resources

  • Retirement calculator
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Retirement ready. Tick.

The Epic Retirement Tick is a new recognition from Chant West for super funds that meet a high standard across key retirement criteria. 

Hostplus is proud to be among the first of only six funds to earn the Tick - helping members feel confident about their retirement today and into the future.

Learn more

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  • Retirement calculator
  • SuperSmart learning and advice
  • Supporting our members
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Reminder: EOFY Claiming a tax deduction on a prior year

To claim a tax deduction for a personal contribution made last financial year, Hostplus must receive your Notice of Intent to Claim a Tax deduction by 30 June this financial year.
Submit online via Member Online for immediate receipt. Please allow extra time if posting.

Log in to Member Online
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Find out more

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Canstar: 2018 - 2015 Outstanding Value Superannuation

Hostplus Outstanding Value Super

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Find out more

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  5. How to spot and prevent elder financial abuse

How to spot and prevent elder financial abuse

Published February 2026

Hostplus
Content team
5 min read
Updated 24 Feb 2026
  • Super 101

At Hostplus, we believe every member deserves financial safety and dignity in retirement.

That's why we're raising awareness about elder financial abuse, a hidden risk that can threaten the hard-earned savings of older Australians.

What is elder financial abuse?

Elder financial abuse happens when someone takes advantage of an older person’s finances, often through pressure, manipulation, or exploitation. 

How can it happen?

Financial abuse can be obvious, but it can also be hard to spot. It can take many forms, such as pressure by a trusted family member to make a financial decision that may not be in the older adult’s best interests, or a scammer targeting vulnerable retirees.

The impact can be devastating, harming not just the victim’s financial wellbeing but also their independence and peace of mind.

What are some examples related to superannuation?

A common example is where an older person is coerced into changing their superannuation account details. This might include changing beneficiaries, updating contact information, or modifying account access, often without the member’s full understanding or consent. This can result in the member’s savings being stolen or misused, sometimes without their knowledge.

Pressure can come from family, friends, a trusted adviser, or even strangers, and may put retirement savings at risk.

A power of attorney is a legal document that gives someone the authority to make decisions on another person’s behalf. Unfortunately, it can be misused if the appointed person acts in their own interest instead of the member’s. This could include making unauthorised withdrawals, moving funds, or making investment decisions that don’t match the member’s wishes. 

Sometimes, elder financial abuse happens when someone persuades an older person to withdraw money from their super for someone else’s gain. It might be framed as helping a loved one or supporting a cause, but it can leave the member financially vulnerable.
 
We encourage our members to think carefully before making withdrawals and to contact us if they feel uncertain or pressured. We also have processes in place to identify and respond to suspicious activity, helping safeguard our members’ financial wellbeing.

How can you spot the signs?

Protecting the financial wellbeing of you and your loved ones starts with knowing the warning signs. Elder financial abuse isn't always easy to recognise, but there are some things you can look out for:

  • sudden changes in account details or withdrawals
  • pressure to sign documents you don’t understand
  • isolation from friends or support networks
  • unexplained financial hardship.

If you notice any of these signs, or if something doesn’t feel right, you can contact us for confidential support.

What can you do to mitigate the risks?

Here are some tips to help protect yourself and your loved ones.

  • Stay informed. Older people can be more vulnerable to scams and fraud due to life changes such as grief or loneliness, increased trust in others, and rapid technological changes. Learn about common tactics used by abusers and scammers. 
  • Keep your details secure. Never share your superannuation account information or passwords. 
  • Be cautious when making financial decisions. Don't rush into changing beneficiaries, withdrawing funds, or giving other people access to your accounts.
  • Seek advice. If you're unsure, reach out for professional financial advice.

To learn more about how to keep your super safe, check out our article about online fraud and scams.

We're here to help

Elder financial abuse is a complex issue, but together we can make a difference. By staying informed, protecting your details, and seeking professional  advice when needed, you can help safeguard your retirement savings.

At Hostplus, we’re committed to identifying risks and supporting vulnerable members. We work closely with industry bodies and regulators to ensure that our members’ best financial interests are protected and remain at the heart of what we do.

You can contact us by live chat, over the phone, via email, or in person at one of our ServicePlus centres. If you'd prefer that we call you, please provide your contact details in an email or live chat, along with your preferred time for us to call.

Other resources

For more information and support, you can also phone 1800 ELDERHelp (1800 353 374), or visit trusted organisations such as the Older Persons Advocacy Network and the Financial Rights Legal Centre.

Need help?

Contact us via phone, chat or email

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