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Icon depicting a shield

Protecting Your Retirement: The Warning Signs of High-Risk Schemes

Following the collapse of the First Guardian/ Shield schemes, Hostplus is urging members to familiarise themselves with the red flags to look out for when making decisions about your super. These include cold calling, pressure tactics, and exaggerated promises about high returns.

Read now
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Canstar: 2018 - 2015 Outstanding Value Superannuation

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We now help members invest in their health.

In partnership with our insurer MetLife, we're pleased to offer 360Health to all Hostplus members and their families.*  It's a way to connect to a range of virtual health and wellbeing services at no extra cost.

Check out 360Health

*The term ‘family/families’ consists of a Hostplus member’s children, partner, parents, and parents in-law.

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Icon depicting a shield

Protecting Your Retirement: The Warning Signs of High-Risk Schemes

Following the collapse of the First Guardian/ Shield schemes, Hostplus is urging members to familiarise themselves with the red flags to look out for when making decisions about your super. These include cold calling, pressure tactics, and exaggerated promises about high returns.

Read now

Manage your super

  • Grow and manage your super

  • First Home Super Saver Scheme
  • Consolidate your super
  • Voluntary contributions
  • Find your lost super
  • Life changes

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  • Access your super early
  • Leaving Australia
  • Thinking about retirement
  • Nominate a beneficiary
  • Manage your insurance

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  • Making a claim
  • Manage your pension
  • Tools to manage your super
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Canstar: 2018 - 2015 Outstanding Value Superannuation

Hostplus Outstanding Value Super

8 years in a row

We’re proud to have won Canstar’s Outstanding Value Super Award for the eighth year in a row. The award recognises our strong long-term performance, competitive fees and an array of product features. 

Find out more

Retirement

  • Retirement

  • Why retire with Hostplus?
  • Epic Retirement Tick
  • Retirement Bonus
  • Plan and prepare for retirement

  • Access your super
  • How much super do you need?
  • Age pension and super
  • Aged care services
  • Retirement income

  • Open a retirement account
  • Pension account
  • Pension investment options
  • Transition to retirement account
  • TTR investment options
  • Choiceplus direct investment option
  • CPIplus
  • Forms and resources

  • Retirement calculator
  • Retirement learning hub
  • Webinars
  • Retirement income strategy

Retirement ready. Tick.

The Epic Retirement Tick is a new recognition from Chant West for super funds that meet a high standard across key retirement criteria. 

Hostplus is proud to be among the first of only six funds to earn the Tick - helping members feel confident about their retirement today and into the future.

Learn more

Forms and resources

  • Forms and resources
  • Retirement calculator
  • SuperSmart learning and advice
  • Supporting our members
  • First Nations peoples and Hostplus
  • 360Health
  • Security and scams protection
  • Other languages

Reminder: EOFY Claiming a tax deduction on a prior year

To claim a tax deduction for a personal contribution made last financial year, Hostplus must receive your Notice of Intent to Claim a Tax deduction by 30 June this financial year.
Submit online via Member Online for immediate receipt. Please allow extra time if posting.

Log in to Member Online
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    Pay your employees super contributions across multiple super funds.

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    Enter your Username and Password to access your account and start managing your investments.

Manage your super on the go with the Hostplus Members app

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Canstar: 2018 - 2015 Outstanding Value Superannuation

Hostplus Outstanding Value Super

8 years in a row

We’re proud to have won Canstar’s Outstanding Value Super Award for the eighth year in a row. The award recognises our strong long-term performance, competitive fees and an array of product features. 

Find out more

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Canstar: 2018 - 2015 Outstanding Value Superannuation

Hostplus Outstanding Value Super

8 years in a row

We’re proud to have won Canstar’s Outstanding Value Super Award for the eighth year in a row. The award recognises our strong long-term performance, competitive fees and an array of product features. 

Find out more

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CPI + 2.5%

Retired and looking for more certainty over your returns?

Introducing CPIplus, a Pension investment option that aims to deliver a consistent and predetermined return above inflation each year.

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Not available for Transition to Retirement Pensions. Though returns above inflation are predetermined annually, Hostplus can shorten the return period. Hostplus may also adjust the rate of return with at least 30 days’ notice.

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  1. Home
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More advice to
more members

Published January 2023

Female student enjoying a moment of laughter while working on her laptop at home
Maurizio Lombardi
Hostplus Head of Financial Planning and Advice
6 min read
Updated 09 Sep 2024
  • Super 101

Getting advice from Hostplus just got easier.

We now provide members with greater flexibility and control over the costs associated with getting financial advice.

Many Australians believe financial advice is too expensive1. This belief may have stopped you from finding out if financial planning advice could benefit you. That’s why we’ve changed our pricing structure, so Hostplus members can receive retirement planning advice, from a financial planner, for as low as $2952.

Or, if you’re not quite ready for comprehensive retirement planning advice, we still offer limited personal advice at no additional cost to you. Topics include investments, contributions and insurance on your Hostplus super account.

We’ve also enhanced our service delivery to provide you more options to get more advice. After all, as a super fund, our job is to help members achieve the best retirement possible. We believe these changes will help more members get more advice, as well as providing you greater control over the costs of gaining this valuable advice.

How can I access financial advice?

There are three main ways you can access our financial planning and advice.  

1. Advice online. SuperSmart is an innovative and interactive platform to get financial education and tailored advice3 online to help supercharge your future. It matches content to your profile and preferences, to help meet your learning goals. It’s exclusive to Hostplus members and available 24/7 via Member Online at no extra cost.
 

2. Phone based advice. If you want to talk with someone, call us on 1300 303 188 and chat with our friendly and professional Advice Support Officers (ASO), at no additional cost. As part of our service delivery enhancements, our ASOs are now fully licensed to provide general advice about superannuation.   

Depending on the level of advice you need, they may also refer you to a superannuation adviser who is qualified to provide you limited personal advice about your Hostplus super account, at no additional cost to you as a member. 

Or, for a fee, these superannuation advisers can now also help you consolidate your super, review insurance outside of Hostplus, and help you to use the Government’s First Home Super Saver Scheme.
 

3. Face to face retirement advice. For those wishing to carve out a clear plan to achieve your retirement objectives, our comprehensive financial planning service provides you holistic advice based on your unique circumstances across most advice areas. It now includes Centrelink’s Home Equity Access Scheme (formerly the Pension Loan Scheme), for those who would like to use their home to provide more income in retirement.  

Under our new advice process, Hostplus financial planners can complete comprehensive retirement modelling and analysis based on the information you provided earlier to our Advice Support Officers.

At your initial meeting, your financial planner can show you this modelling and analysis and how you are tracking towards your retirement goals. If you’re not ready to go further, you only pay $295 to cover the work already done and you will receive a personalised retirement modelling paper to take away.

Or, if you decide to continue on the comprehensive advice journey, where the financial planner will tailor recommendations to help get you on track to achieve your desired retirement lifestyle, fees for financial planning services provided are agreed and payable as you go.

More control over your personal advice journey?

That’s a plus.

We’re here to help.

If you have any questions, call us on 1300 303 188,  contact us online or log on to SuperSmart for online tailored advice3.  

The information in this article is correct as at time of publication.

1. Mymavins Research for Financial Planning Australia, September 2022 – Page 3 of the presentation, FPA Financial Planning Week Research, Triggers vs Barriers for Advice

2. If you proceed to receive full comprehensive financial advice, which will include a tailored comprehensive Statement of Advice, additional fees will be payable. Depending on your needs, these fees will generally range between $1,500 and $4,000.

3. Members with Term Allocated Pension, Lifetime Pension, Defined Benefit Pension, nil balances, non-standard investment options and some Maritime Contributory Accumulation members cannot access SuperSmart financial advice services. If you’re unable to access an applicable SuperSmart advice journey, please contact us 1300 303 188 and we can help you with other options.

This information is general advice only and does not take into account your personal objectives, financial situation or needs. You should consider if this information is appropriate for you in light of your circumstances before acting on it. Please read the relevant Hostplus Product Disclosure Statement (PDS), available at hostplus.com.au before making a decision about Hostplus. For a description of the target market, please read the Target Market Determination (TMD), available at hostplus.com.au.​​​​​​  

Issued by Host-Plus Pty Limited ABN 79 008 634 704, AFSL 244392 as trustee for the Hostplus Superannuation Fund (the Fund) ABN 68 657 495 890, MySuper No 68 657 495 890 198.  

Hostplus has engaged Industry Fund Services Limited (IFS) ABN 54 007 016 195, AFSL 232514 to facilitate the provision of financial advice to members of Hostplus via Hostplus financial planners and the web-based product SuperSmart. Hostplus financial planners are Authorised Representatives of IFS and fees may apply for personal financial advice; for further information about the cost of personal advice, you can speak with your Hostplus financial planner or visit our website www.hostplus.com.au. Information to help you decide whether you want to use personal financial advice services being offered is set out in the relevant IFS Financial Services Guide, copies are available from your Hostplus financial planner or SuperSmart.

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This website is provided by Host-Plus Pty Limited ABN 79 008 634 704, AFSL 244392 as trustee of the Hostplus Superannuation Fund ABN 68 657 495 890 and the Hostplus Pooled Superannuation Trust ABN 13 140 019 340.  This website contains general information only. We have not taken into consideration any of your objectives, financial situation or needs. You should consider your own financial situation and read the relevant Hostplus Product Disclosure Statement or Hostplus Self-Managed Invest PDS and Target Market Determination before making a decision about the products on this website.  Hostplus has engaged Industry Fund Services Limited ABN 54 007 016 195, AFSL 232514 and MUFG Retire360 Pty Limited ABN 36 105 811 836, AFSL 258145 to provide advice services to members. Refer to the Financial Services Guide for details. Awards and ratings are only one factor to consider when choosing a super fund. Read more information about our awards and ratings. Past performance is not a reliable indicator of future performance. You can view detailed disclaimers here. 

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The Zenith CW Pty Ltd ABN 20 639 121 403 AFSL 226872/AFS Rep No. 1280401 (Chant West) Epic Retirement Tick issued October 2025 is solely a statement of opinion and not a recommendation in relation to making any investment decisions. The Tick is current for 12 months and subject to change at any time without notice. Ticks from previous years are for historical purposes only. Liability is not accepted, whether direct or indirect, from use of the Tick. Full details on the Tick at www.chantwest.com.au/solutions/epic-retirement-tick