What if I had both a Statewide Super and a Hostplus account?
Your Statewide Super account balance will have been transferred into your existing Hostplus account and will be invested in the Hostplus investment option(s) that most closely matched your Statewide Super investment option(s). Please refer to the relevant SEN in the Significant Event Notices (SENs), resources and guides section above for further information.
If you have insurance on both your Statewide Super and Hostplus accounts, further information about your insurance arrangements is available on pages 20-21 of the Superannuation and Defined Benefit Products SEN.
Have my investments stayed the same?
Your account balance(s) has been transferred to the Hostplus investment option(s) that most closely matched your Statewide Super investment option(s) in terms of investment strategy, objective and risk. Refer to the relevant SEN in the Significant Event Notices (SENs), resources and guides section above for details of Statewide Super investment options paired with the nearest Hostplus equivalent option.
The majority of Statewide Super’s members had some money invested in their default option called MySuper. If you were invested in this option on 29 April 2022, you will have been automatically transferred into the equivalent Hostplus option called Balanced.
If you were invested in other options, you will have been transferred to the Hostplus options that most closely match your Statewide Super investments. If you had more than one investment option, your account balance will have been transferred in the same proportions.
If you’ve previously provided instructions about how your future contributions are to be allocated, these instructions have continued in your new equivalent Hostplus investment options.
Because you’re now a Hostplus member, you’re free to choose from any combination of our wide range of investment options.
Has my insurance cover stayed the same?
In general, Statewide Super members who had their accounts transferred to Hostplus have kept the equivalent level of Income Protection and Death and Total and Permanent Disablement (TPD) cover that they had with Statewide Super, including the current terms and conditions.
Please refer to the relevant SEN in the Significant Event Notices (SENs), resources and guides section above, for detailed information about your insurance, including the arrangements for those who already had an existing Hostplus account or weren’t eligible to receive insurance with Statewide Super.
After 24 May 2022, you can view, change or cancel your insurance with Hostplus by logging in to Member Online.
What happened to my beneficiary nomination?
Binding death benefit nomination
Any binding death benefit nominations you had with Statewide Super have been transferred to your Hostplus account. This binding death benefit nomination will remain in place until the expiry of the current three-year period applicable to your nomination.
Preferred (non-binding) beneficiary nomination
Any preferred (non-binding) beneficiary nominations you had with Statewide Super have been transferred to your Hostplus account as preferred (non-binding) beneficiary nominations.
Different circumstances apply to those who had both a Statewide Super and a Hostplus account – please refer to page 9 of the Superannuation and Defined Benefit Products SEN for further details.
Any reversionary beneficiary attached to your Statewide Super account has been brought across to Hostplus as reversionary.
Will the member hub in Adelaide and Northern Territory stay open?
The Adelaide based Super Hub and Darwin Office will temporarily close from Monday, 2 May 2022.
During this time our member facing team will undertake training to ensure they are ready to answer any queries you may have when the doors reopen at 8:30am on Monday 16 May 2022 as Hostplus.
What happens to my Salarylink account?
If you were a Salarylink member or you had a deferred account, your defined benefit arrangements and your Statewide Super accumulation account have been replicated at Hostplus.
Your Statewide Super accumulation account has been transferred into an account balance within your new Hostplus Salarylink or Deferred membership. This means you’ll have one membership record for all your Salarylink/Deferred and accumulation benefits, instead of two. In all other respects, your accumulation account balance has been transferred to Hostplus, as described in the Superannuation and Defined Benefits SEN.
I have a current claim with Statewide Super – who can I contact?
For any Statewide Super members who have an active claim in place, for example an insurance claim, and wish to speak with someone directly, members can email the Hostplus Claims Team on firstname.lastname@example.org or phone us on 1300 467 875.