Hostplus and 
Statewide Super 
have merged

In general, Statewide Super members who had their accounts transferred to Hostplus have kept the equivalent level of Income Protection and Death and Total and Permanent Disablement (TPD) cover that they had with Statewide Super, including the current terms and conditions. 

Please refer to the relevant SEN in the Significant Event Notices (SENs), resources and guides section above, for detailed information about your insurance, including the arrangements for those who already had an existing Hostplus account or weren’t eligible to receive insurance with Statewide Super. 

After 24 May 2022, you can view, change or cancel your insurance with Hostplus by logging in to Member Online. 

Binding death benefit nomination

Any binding death benefit nominations you had with Statewide Super have been transferred to your Hostplus account. This binding death benefit nomination will remain in place until the expiry of the current three-year period applicable to your nomination. 

Preferred (non-binding) beneficiary nomination

Any preferred (non-binding) beneficiary nominations you had with Statewide Super have been transferred to your Hostplus account as preferred (non-binding) beneficiary nominations. 

Different circumstances apply to those who had both a Statewide Super and a Hostplus account – please refer to page 9 of the Superannuation and Defined Benefit Products SEN for further details. 

Any reversionary beneficiary attached to your Statewide Super account has been brought across to Hostplus as reversionary. 

The Adelaide based Super Hub and Darwin Office will temporarily close from Monday, 2 May 2022. 
 
During this time our member facing team will undertake training to ensure they are fully equipped and ready to answer any queries you may have when the doors reopen at 8:30am on Monday 16 May 2022 as Hostplus. 

If you were a Salarylink member or you had a deferred account, your defined benefit arrangements and your Statewide Super accumulation account have been replicated at Hostplus. 

Your Statewide Super accumulation account has been transferred into an account balance within your new Hostplus Salarylink or Deferred membership. This means you’ll have one membership record for all your Salarylink/Deferred and accumulation benefits, instead of two. In all other respects, your accumulation account balance has been transferred to Hostplus, as described in the Superannuation and Defined Benefits SEN.  

For any Statewide Super members who have an active claim in place, for example an insurance claim, and wish to speak with someone directly, members can email the Hostplus Claims Team on claims@hostplus.com.au or phone us on 1300 467 875. 

Yes. You can no longer use your Statewide Super employer number. You will receive a new Hostplus employer number in your welcome letter from Hostplus. 

If you already had a Hostplus employer account, contributions previously made under your Statewide Super employer number can be made using your existing Hostplus employer number.

Yes. Your employees will have new member numbers which they’ll receive in their welcome pack from Hostplus in early June 2022. However a Hostplus membership number is not required for employer contribution submissions to Hostplus, so employers do not have to wait for this information to make contributions. 

Your Salarylink employees’ defined benefit arrangements have been replicated at Hostplus. Employers can make contributions to Hostplus on the same terms as they were making contributions to Statewide Super. There’s no change to the required employer contribution rates or any member benefit arrangements. 

As you were already an existing Hostplus employer before the merger, you’ve kept your current Hostplus employer number as well as your current QuickSuper login details. 

You’ll need to update superannuation fund information for all employees that received contributions into Statewide Super to reflect their new status as Hostplus members (if you haven’t already done so).

The USI for Statewide Super was disabled on 26 April 2022, which means that any payments made to this USI from this date may be rejected and returned. You’ll need to update the USI for your Statewide Super members to USI: HOS0100AU. You can then begin making contributions from 9 May 2022.

For data stored in Excel CSV files, it may be helpful to use the “Find and Replace” function to update all instances of the Statewide Super USI: SSP0001AU with the Hostplus USI: HOS0100 AU

We ask that you don’t make any contributions until after 9 May 2022 when it’s expected that member data will have been transferred from Statewide Super to Hostplus. 

You’ll need an Excel CSV file format that matches the requirements of the QuickSuper CSV V2 file format or the SuperStream Alternative File Format (SAFF).

MYOB employers can extract the required data from MYOB reports and input it manually into the QuickSuper CSV V2 file format or the SuperStream Alternative File Format (SAFF) templates. Guides and templates for these files can be supplied by contacting us.